This video highlights Step 3 (Delivery). What went well here?

• The victim specialist and agent sit down to speak with Linda.

• The team is transparent in telling Linda about Sarah.

Would you tell Robert's wife, Linda, that someone else is claiming to be his fiancée? 

• The team offers to take Linda to meet with Sarah. Be mindful that this may not be practical in each situation.

Perhaps the team could ask if a translator is needed. Each situation will warrant a unique response, so it is important to understand that these recommendations are general approaches.

Let's move on to Scenario 2.

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