Learning the Process

"There were, sadly, plenty of opportunities to make death notifications, and I never liked doing them. But I also had a very strong sense that they had to be done correctly, and they had to be done with care and compassion because we were most likely the last person to see their loved one alive...or see their loved one in the aftermath of whatever tragedy occurred to them."

Chief John Letteney is a retired chief of police from Thomasville, Georgia, and a former president of the International Association of Chiefs of Police. During his career, he delivered numerous trauma and death notifications. Let's hear his reflections on those experiences.