Collecting Accurate Information

It is essential that the trauma notification team collect as much accurate information as possible. Not all information may be shared with the NOK if there is a criminal investigation. Be prepared to explain this to the NOK.

The most common questions asked by the NOK during the trauma notification include:

  • "How do you know it is my loved one?"​

  • "What happened?"​

  • "Where did the trauma occur?"​

  • "When did this happen?"​

  • "Where is my loved one now?"