Would you tell Robert's wife, Linda, that someone else is claiming to be his fiancée? 

This video highlights Step 3 (Delivery). The victim specialist and agent sit down to speak with Linda. The team is transparent in telling Linda about Sara. The team offers to take Linda to meet with Sara. Perhaps the team could ask if a translator is needed. Each situation will warrant a unique response, so it is important to understand that these recommendations are general approaches.

Let's move on now to Scenario 2.